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FAQs

Advanced Marble & Granite Frequently Asked Questions

We want to make sure you understand every step in the Advanced M&G process

(208) 888-3844

Learn More About Advanced Marble & Granite

 

Have a natural stone-related question? We have the answer. Check out these FAQs and give us a call today for more information.

  • How is Advanced Marble & Granite different from the competitors?

    The biggest thing that sets us apart from our competitors is our use of state-of-the-art technology. Advanced Marble & Granite prides itself on its advanced technology solutions that streamline the entire process, from design to installation. We utilize computer-aided design (CAD) software and computer numerical control (CNC) machinery to ensure precise measurements, accurate cutting, and efficient production. This technology allows for greater customization, faster turnaround times, and higher quality results compared to traditional methods used by competitors. 

    Overall, Advanced Marble & Granite differentiates itself from competitors through its integration of cutting-edge technology, extensive product range, exceptional craftsmanship, customer-centric approach, and commitment to sustainability. These factors contribute to the company's ability to provide superior quality products and services that meet the diverse needs of its customers.

  • Do I need to make an appointment to come talk to someone at Advanced Marble & Granite?

    There is no need to make an appointment to meet with us. We are open Monday-Friday, 8-5, where we always have a member of our staff ready to talk to you about anything you may like.

  • Do we fabricate and install the material?

    Yes, at Advanced Marble & Granite, we do more than just sell you material. We will send a team of our installers out to the job so you can have the professionals install it correctly.

  • Does Advanced Marble & Granite install flooring?

    We are not offering flooring services at this time.

  • Does Advanced work with the general public to install personal, residential projects, or is it just commercial projects?

    Absolutely! We specialize in all projects both big and small. We’d love to help you create the home of your dreams.

  • How long is a typical wait time before installation?

    You can anticipate a wait of 10-12 business days from the date of your countertop template creation. Please feel free to give us a call if your wait exceeds the 12 days.

  • Do we mount sinks at install?

    When you buy a sink from Advanced, we will install it for you. However, we do not connect or reconnect the plumbing.

  • What edge details do you offer?

    We have 3 standard edge options that are included, but we can always upgrade to accommodate any specific needs or requests you may have. We have all edge options on display at our main office, where you can always stop by - no appointment necessary.

  • I found a material I like more at a wholesaler, can you still fabricate and install it?

    Absolutely! We work closely with nearby wholesalers. If you find something in their showroom you prefer, let us know and we will work with them to access the material and start the installation process.

  • Do you set specific appointment times for installation?

    Due to the busy schedules of our installers, we are not able to commit to a specific appointment time. We will however, always let you know if you can expect our installers in the AM or PM - typically whatever works best for your own schedule. They will call you when they're within 30 minutes of coming your way.

  • Do you carry remnants on site? Can I buy remnant pieces from Advanced Marble & Granite?

    Yes! Remnants can be perfect for any smaller jobs or additions you may have. We have hundreds of designs to chose from, and staff that can guide you through the entire process. We welcome you to stop by any time to look through our remnant yard with one of our staff members assistance.

  • Do you offer free estimates?

    Yes, our estimates are free. We recommend stopping into our office location, located at 763 N. Ralstin St. with the rough measurements of your project, and a general idea of the material you'd like to use. We will calculate an estimate for you shortly thereafter.  

  • Do you offer installation?

    Yes, we offer installation services. A team of our highly skilled professionals will come to your home or company to install the material on site.

  • What types of materials do you offer?

    We have select slabs of both granite and quartz at our showroom location changing all the time. Stop by to see what we currently have in stock, or visit a nearby supplier to find a material we can fabricate and install for you.

  • What are your business hours?

    The showroom at our office location is open Monday-Friday,  9am-5pm. If you are coming to pick up material please do so prior to 2pm.

    Our fabrication facility is not open to the public.

  • When is payment due?

    For standard jobs, we offer you a complimentary upfront quote. To secure a place on our template schedule, a 50% deposit is required, with the remaining balance due before your install. Your project will move into production once the full payment is received, allowing us to proceed with material cutting and installation.


    Please be mindful of the 3% American Express card fee that applies when your job is paid with an American Express Card.

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